7cb Frequently Asked
Questions

7cb requires a clear copy of your Pakistani CNIC (front and back) or a valid passport for identity verification. You may also be asked to provide proof of address — such as a recent utility bill or bank statement — and proof of ownership of the payment method you use for deposits, such as a screenshot of your JazzCash or EasyPaisa account details.

No. Each individual is strictly permitted to hold one 7cb account only. Creating multiple accounts — whether using different names, phone numbers, or payment methods — is a violation of 7cb's Terms and Conditions. Duplicate accounts will be permanently closed and any associated balances may be forfeited. If you have accidentally created a second account, contact 7cb support immediately to resolve the situation.

First, try the "Forgot Password" option on the 7cb login page — a reset link will be sent to your registered email address. If you no longer have access to that email, or if your account appears to be locked, contact 7cb's 24/7 live chat support. Our team can verify your identity and restore access securely. Never share your login credentials with anyone.

To permanently close your 7cb account, contact customer support via live chat or email at [email protected]. Requests are processed within three business days. If you are closing your account due to gambling concerns, we strongly recommend using the self-exclusion tool instead — it provides immediate protection while keeping your balance safe for return after the exclusion period.

Log in to your 7cb account and navigate to the Cashier section. Select JazzCash as your deposit method, enter the amount in PKR you wish to deposit, and follow the on-screen instructions to complete the transaction via your JazzCash mobile wallet. JazzCash deposits are credited to your 7cb account within sixty seconds of successful payment confirmation.

Yes. EasyPaisa is one of the most popular deposit methods at 7cb. Go to the Cashier, select EasyPaisa, enter your deposit amount, and authenticate the transaction through your EasyPaisa mobile account. Like JazzCash, EasyPaisa deposits are processed in real time and credited to your 7cb balance almost instantly.

The minimum deposit at 7cb is Rs 200 per transaction. This applies across all payment methods including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and 1LINK. There are no deposit fees charged by 7cb itself, though your bank or mobile wallet provider may apply their own transaction charges.

The minimum withdrawal at 7cb is Rs 500. JazzCash and EasyPaisa withdrawals are typically processed within sixty minutes of approval. Bank transfers via HBL, UBL, and Meezan Bank usually complete within three to twenty-four hours on business days. VIP members enjoy priority processing. All withdrawals require completed KYC verification before they can be released.

7cb does not charge any platform-side fees on standard withdrawals. However, your payment provider — whether that's JazzCash, EasyPaisa, or your bank — may apply their own transaction or service charges, which are outside 7cb's control. Check with your payment provider for their current fee schedule.

Withdrawal delays at 7cb are most commonly caused by pending KYC verification, a bonus wagering requirement that has not yet been met, or high transaction volumes during peak periods. Bank transfers also take longer than mobile wallet withdrawals. If your withdrawal has been pending for more than twenty-four hours, contact 7cb live chat support with your transaction reference number for an update.

In most cases, withdrawals at 7cb must be returned to the same payment method used for deposits. This is an anti-money laundering requirement. If your original payment method is no longer available — for example, if you've changed your mobile number linked to JazzCash — contact 7cb support and provide supporting documentation to arrange an alternative withdrawal route.

7cb offers a large library of slot games including classic three-reel slots, modern five-reel video slots, and progressive jackpot titles. Games span a wide range of themes, volatility levels, and betting ranges — starting from very low PKR stakes to accommodate all budgets. New slot titles are added to the 7cb library regularly. Browse the full slots collection from the Slot section of the platform.

Yes. Cricket is one of the most popular betting markets at 7cb, and PSL (Pakistan Super League) matches are covered extensively, including pre-match and live in-play betting options. 7cb also covers Pakistan national team fixtures, Test matches, ODIs, T20 Internationals, the Asia Cup, and major ICC tournaments. Markets include match winner, top batsman, total runs, and many more. Visit the Cricket section for full market details.

7cb operates under an international gaming licence which requires all games — including slots, live casino, and sports betting — to meet certified standards of fairness and randomness. Slot games use independently audited Random Number Generators (RNGs). Live casino games are dealt by real dealers on camera in real time. 7cb's licence conditions mandate ongoing compliance audits by the licensing authority.

Yes. The 7cb platform is fully optimised for mobile browsers on both Android and iOS devices. Simply visit 7cb.biz in your phone's browser to access the complete range of games, deposits, withdrawals, and account management features. The mobile experience is designed to be smooth and responsive whether you're in Karachi, Lahore, or anywhere else in Pakistan.

RTP percentages vary by slot game. Most slots available at 7cb carry an RTP between 94% and 97%, which means that over a long period of play, the game returns that percentage of total wagers to players as winnings. The RTP for each individual game is disclosed within the game's information panel. Higher RTP does not guarantee wins in any individual session — results are always random.

7cb offers a welcome bonus for new members on their first deposit. The exact bonus percentage and maximum bonus amount are displayed on the promotions page within your 7cb account. Welcome bonuses are subject to wagering requirements, which specify how many times the bonus amount must be played through before withdrawal is permitted. Always read the full bonus terms before opting in.

A wagering requirement — sometimes called a playthrough requirement — specifies the total amount you must wager before bonus funds or winnings derived from bonus funds become eligible for withdrawal. For example, a 20x wagering requirement on a Rs 1,000 bonus means you must place Rs 20,000 in total bets using that bonus before cashing out. The specific multiplier for each 7cb promotion is stated in its individual terms.

Yes. All 7cb bonuses carry an expiry date by which the wagering requirement must be completed. If the wagering requirement is not met within the specified time limit, the bonus funds and any winnings derived from them are forfeited automatically. The expiry period for each promotion is stated in its specific terms and conditions, which are visible before you opt in.

Yes. 7cb rewards its most loyal members through a VIP programme with multiple tiers. As you play more, you progress through VIP levels which unlock benefits including higher withdrawal limits, faster processing times, dedicated account managers, exclusive promotions, and cashback offers. Contact 7cb support or check the promotions section of your account for full details on the current VIP programme structure.

No. At 7cb, bonus funds and any winnings generated while bonus funds are active cannot be withdrawn until the applicable wagering requirement has been fully met. Attempting to withdraw before this will result in the bonus and associated winnings being removed from your balance. Your deposited real-money funds that are not part of the bonus are not subject to this restriction and remain withdrawable at any time.

7cb operates under an international gaming licence issued by a recognised gaming regulatory authority. This licence requires 7cb to meet ongoing standards for fairness, player fund protection, responsible gaming, and anti-money laundering compliance. The licence details are available in the footer of the 7cb platform. Regulatory compliance is audited on a regular basis by the licensing body.

The minimum age to register and play at 7cb is 21 years old. This is strictly enforced. All members are required to verify their age during the KYC process by submitting a valid government-issued identification document. Any account found to belong to a person under 21 will be closed immediately and any associated winnings will be forfeited.

You can activate self-exclusion directly from the Responsible Gaming section of your 7cb account settings — no need to contact support first. Choose an exclusion period of between six months and five years. Once activated, self-exclusion cannot be reversed before the period expires. Your PKR balance remains safe in your account throughout the exclusion period and will be returned to you upon verified request.

7cb provides a full suite of responsible gaming tools accessible directly from account settings: PKR deposit limits (daily, weekly, monthly), session time limits with automatic logout, reality check notifications, cooling-off periods of 1 to 90 days, and permanent self-exclusion. All restrictions activate immediately. Increases to deposit limits are subject to a mandatory 24-hour cooling-off period to prevent impulsive decisions. Visit our Responsible Gaming page for the full guide.

7cb uses 256-bit SSL/TLS encryption for all data transmitted between your device and our servers, and AES-256 encryption for data stored in our databases. Player funds are held in segregated accounts separate from 7cb's operational funds, meaning your PKR balance is protected even in the unlikely event of a business disruption. Two-factor authentication is available for additional account security. Full details are in our Privacy Policy.